Return and Refund Policy

Last updated: December 11, 2023

Thank you for shopping at NATALIA MEDIA GROUP LLC.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to NATALIA MEDIA GROUP LLC, 7750 Okeechobee Boulevard Suite #4-1137 west palm beach, FL 33411.

Goods refer to the items offered for sale on the Service.

Orders mean a request by You to purchase physical, tangible Goods from Us.

Service refers to the Website.

Website refers to NATALIA MEDIA GROUP LLC, accessible from nataliaraitomaeki.com (previous instamediaguru.com)

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

YOU CANNOT CANCEL YOUR ORDER. BE AWARE THAT WE DO NOT OFFER REFUNDS IN ANY CIRCUMSTANCES.

ALL THE PURCHASES ARE FINAL AND NON-REFUNDABLE.

Conditions for Returns

ALL the Goods purchased from and PURCHASES made on this website ARE FINAL and you CANNOT return, cancel or get a refund for the following included but not limited to:

  •  Electronic materials and courses.
  •  The supply of Goods made to Your specifications or clearly personalized.
  •  The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
  •  The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
  •  The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

Gifts

If the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Contact Us

If you have any questions, please contact us:

  • By visiting this page on our website: instamediaguru.com/support